Privacy Policy

Effective Date: May 5, 2025

At Deskscribe, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website, you agree to the collection and use of information as described in this policy.

This Privacy Policy applies to all visitors and users of the Deskscribe website and its services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: We collect information you provide directly, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, password (stored securely as a hashed value), and payment information (handled by third-party processors like PayPal or Stripe). We do not store your payment details on our servers.
  • Usage Information: We automatically collect information when you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and other usage data. We use cookies and similar technologies to collect this information.
  • Chat Interactions: If you use our chat or AI assistant feature (e.g., “Hi, I’m Deskscribe”), we may collect information about your interactions to improve our services, including questions asked and responses provided.
  • Blog Comments: If you leave a comment on our blog, we collect your name, email address, and the content of your comment.
  • Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address to send you updates.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our website and services, including delivering AI prompts and managing accounts.
  • To process your orders and manage your account.
  • To send you communications related to your account or purchases (if you opt-in).
  • To personalize your experience on our website.
  • To analyze how our website is used and improve its functionality.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With companies that help us operate our website and services, such as hosting providers, analytics tools, and payment processors.
  • Affiliates and Business Partners: As part of our affiliate marketing programs, we may share non-personal information (e.g., aggregated usage data) with affiliates. We do not share your personal information with affiliates unless necessary for providing our services.
  • Business Transactions: In connection with a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property, or that of our users.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or port your data. To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze website usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect functionality. We also use tracking pixels from affiliate partners to monitor marketing effectiveness and ensure proper commission attribution.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email (if you provided your email address). Your continued use of our website after such changes constitutes acceptance of the new policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact form.

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